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Advice appointments

In light of the evolving Coronavirus (COVID-19) situation, we’ve been closely monitoring the situation in real time based on the advice of the World Health Organisation and Australia’s Chief Medical Officer.

For the safety of our members and employees we are moving all face-to-face advice appointments to a phone based meeting. We would request that members postpone coming into our offices and rather call our Member Services team on 1300 366 216 for any assistance. It’s important to note that we are currently experiencing a high volume of calls, which means you may wait longer than usual to speak to a member of our team.

We apologise for any inconvenience these changes may cause, but we really do appreciate your patience and understanding at this time.


Our Advice Centres Location Phone Map
Melbourne - Head office Level 9, 171 Collins Street,
Melbourne
1300 366 216 View Map
Bendigo 48 Pall Mall Street,
Bendigo
(03) 5438 1950 View Map
Blackburn Level 1, 29-33 Railway Road,
Blackburn
(03) 9264 7600 View Map
Geelong 69-71 Moorabool Street,
Geelong
(03) 5226 5500 View  Map
Traralgon 29 Hotham Street,
Traralgon
(03) 5175 6000 View Map
Got any questions?

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